What is the Role of an Operations Management Strategy?

Operations strategy is a guiding principle used to plan, analyze and execute a company's operations. Companies use operations strategies to identify and implement cost-effective processes to create and distribute products and services. Operations strategies define the objectives of different departments, allowing team managers and employees to know what they are working on. An operations strategy can help ensure that any employee contributing to an operation uses their time and skills efficiently. In addition, organization leaders can learn which departments are operating efficiently and which may need improvement.

The operations function is responsible for managing the resources needed to produce the company's goods and services. The operations strategy is the plan that specifies the design and use of resources to support the business strategy. This includes the location, size, and type of facilities available; the skills and talents of the workers required; the use of technology, special processes needed, special equipment; and quality control methods. The operations strategy must be aligned with the company's business strategy and allow the company to achieve its long-term plan. For example, the business strategy of FedEx, the world's largest provider of expedited delivery services, is to compete on time and on delivery reliability.

FedEx Operations Strategy developed a resource plan to support its business strategy. To offer fast delivery, FedEx purchased its own fleet of aircraft. To ensure reliable deliveries, FedEx invested in operational strategies that refer to the methods that companies use to achieve their objectives. By developing operational strategies, a company can examine and implement effective and efficient systems to utilize resources, personnel and work process. Service-oriented companies also use core operational strategies to link short- and long-term corporate decisions and create an effective management team. The term operations management encompasses the planning, implementation and supervision of the production of goods or services.

Operations managers have responsibilities both in strategy and in daily production, whether in manufacturing or in services. Sometimes called production management, the field is cross-functional and links with other departments, such as sales, marketing, and finance. Participate in the creation, development, production and distribution of products or services. In effect, it connects points along the value chain. Operations management refers to activities involved in overseeing the process of creating goods and providing services, including resources, technology, people, and products.

Operations strategies can help leaders determine which areas of the organization need the most resources and how best to deliver them. Operational strategies that revolve around core business processes, such as production, supply chain, logistics, etc., help ensure that costs are optimized throughout the process and help minimize the chances of operations operating unexpectedly. These strategies are tasked with ensuring that the right processes and technology are in place to help the company achieve its objectives. Operations management functions as an organization's engine room and plans and drives manufacturing and services. Operations management is concerned with controlling the production process and business operations as efficiently as possible. Most modern production systems are software-based, which means that inventory planning, scheduling and control systems and processes are managed using software.

An operations strategy is a set of decisions that an organization makes regarding the production and delivery of its products. The operations strategy specifies the policies and plans for using the organization's resources to support its long-term competitive strategy. To create competitive priorities, an organization evaluates operating costs, the quality of a product or service, the time it takes to develop and deliver a good or service, and the flexibility of a good or service with respect to variety, volume, and customization. Operations management teams try to balance costs with revenues to achieve the highest possible net operating benefit. Operations managers use numerous formulas, such as the economic order quantity formula, to determine when and what size of an inventory order to process and how much inventory to keep on hand. Operational strategies also include additional parameters such as production facility capacity, location, product lines procurement etc.

Operations management handles several strategic issues including determining size of manufacturing plants project management methods implementing structure of technology networks.

Tina Roth
Tina Roth

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