In the modern business world, all sectors are highly interconnected. This means that manufacturing, agriculture, and mining are still important, but the type of economic activity has changed. In this context, operations research plays an important role in solving problems related to scheduling, loading, selection of parts, and applications of operations. When managing manufacturing or service operations, several types of decisions must be made.
These include operations strategy, product design, process design, quality management, capacity, facility planning, and production planning. In this article, we will discuss four of the most basic operations management concepts and how they can be applied to your business.
Operations StrategyThe operations strategy is the overall plan for how a company will use its resources to produce goods or services. It includes decisions about the type of products or services to be offered, the markets to be served, the technology to be used, and the locations of facilities.
The operations strategy should align with the company's overall business strategy and should be tailored to meet customer needs.
Product DesignProduct design is the process of creating a product that meets customer needs and is profitable for the company. It involves decisions about product features, materials used, production processes, and quality standards. product design should take into account customer preferences and feedback as well as cost considerations.
Process DesignProcess design is the process of creating a production process that meets customer needs and is efficient for the company. It involves decisions about equipment selection, layout of facilities, work methods, and quality control procedures.
Process design should take into account customer preferences and feedback as well as cost considerations.
Quality ManagementQuality management is the process of ensuring that products or services meet customer requirements and are consistent in quality. It involves decisions about quality standards, inspection procedures, and corrective actions. Quality management should take into account customer feedback as well as cost considerations.In conclusion, operations management is an important part of any business. It involves making decisions about operations strategy, product design, process design, and quality management in order to meet customer needs and remain profitable.
By understanding these four concepts and applying them to your business operations, you can ensure that your business runs smoothly and efficiently.